Professional Recognitions

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ProducePay

• Selected by my department as the best team player. Highlighting my exceptional contributions and performance during my tenure.

• Exceptional Program Management Skills: I consistently demonstrated exceptional program management skills, structuring enablement programs and resources in creative and effective ways that significantly benefited the organization.

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General Mills

• Demonstrated exceptional performance by achieving top global scores in e-learning and customer satisfaction (NPS), outperforming peers in Europe and Asia.

•  Played a key role in transitioning to a mobile LMS called MyHäagen app. MyHäagen app won awards for "Best Advance in Mobile Learning Technology and was nominated for "Best Use of Mobile Learning."

• Recognized for employee engagement with the EPICS award.

• Certified as a Coffee Expert by the University of Illy in Trieste, Italy.

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Starbucks

• Achieved 3 national records within a pool of 500 shops, significantly impacting EBITDA.

• Awarded "Manager of the Year" 2011 for achieving outstanding results in the year, setting two national sales records: one for average ticket and another for suggestive selling.

• Awarded "Manager of the Year" 2008 for achieving a 0% turnover rate in one year by fostering team synergy and cultivating an excellent work environment through effective leadership.

• Certified Coffee Master by Starbucks & recognized as the best job offerer by local universities.

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Neuromarketing

• As a master in Neuromarketing, I have received several accolades, including achieving the highest GPA in my cohort and presenting the best thesis, which featured groundbreaking neuroscientific findings for the restaurant industry. These findings were published on the most prominent Spanish-speaking Neuromarketing portal in Latin America. Additionally, I had the honor of participating in the 2022 Neuromarketing Congress, the most prestigious Spanish-speaking Neuromarketing conference in the world.

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Personal Achievements

• Co-author of the Bestseller "No Me Montes Fiestas", a book on well-being and happiness in the corporate environment.

• Writer of articles and researcher. Speaker in Neuromarketing Congress 2022 - European Association of Neuromarketing. Article published "The Importance of Neuromarketing in the Restaurant Industry and Fast Food" - neuromarketing.la

• Speaker. At prestigious international universities like Tecnologico de Monterrey, University of Ecuador, Universidad del Caribe, and Claustro de Sor Juana, as well as companies such as SCALA Engineers, a Mexican firm offering Communication Infrastructure and Roadways.

• Ambassador of the International University of La Rioja for achieving the highest GPA in my class.